The Lufthansa Group airlines had already successfully aligned their sales structures for corporate customers and travel agencies in many markets worldwide. Now the integration will be continued in Africa, as another important milestone towards having one face to the customer and offering harmonised products and services across the globe.
With this joint commercial set-up, the existing local sales teams in Africa will take over responsibilities for all airline brands of the Group.
“Customers will benefit from a single point of contact and a continued local presence. This enables us to be close to our markets and customers,” said Stefan Kreuzpaintner, vice president, sales, EMEA, Lufthansa Group.