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Hotelbeds Group is now offering this service in its key destinations in Latin American, Thailand and the Mediterranean  Hotelbeds Group is now offering this service in its key destinations in Latin American, Thailand and the Mediterranean

Hotelbeds Group’s Ancillary Bank Launches Concierge Service

Hotelbeds Group announced that its Ancillary Bank will launch a concierge service for use by the end traveller of its travel intermediary customers.

This new product offering will be available in Hotelbeds Group booking platforms, aimed at Fully Independent Travelers (FIT), and will be available in both the wholesale and retail channels of the Group including the Hotelbeds, Tourico Holidays, GTA and Bedsonline brands.

Travellers will be able to access a personal assistance hotline operated 24 hours per day, seven days per week, manned by local people in both English and Spanish. This service aims to enrich in-destination local experiences for travellers through the expertise of local assistants offering services such as meeting their concierge in person on arrival and receiving information on local infrastructure, services and transport.