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Delta to Launch First Biometric Terminal in the US

Delta Air Lines, in partnership with the US Customs and Border Protection, Hartsfield-Jackson Atlanta International Airport and the Transportation Security Administration (TSA), is launching the first biometric terminal in the US at Maynard H. Jackson International Terminal (Terminal F) in Atlanta.

Beginning late this year, customers flying direct to an international destination have the option of using facial recognition technology from curb to gate, transforming the customer journey with a seamless travel experience through the airport.

This optional, end-to-end Delta Biometrics experience includes, amongst some, using facial recognition technology to check in at the self-service kiosks in the lobby; drop checked-in baggage at lobby counters; serve as identifications at TSA checkpoints and more.

“Launching the first biometric terminal in the US at one of the world’s busiest airport means we are bringing the future of flying to customers traveling around the globe,” said Gil West, chief operation officer, Delta. “Customers have an expectation that experiences along their journey are easy and happen seamlessly — that is what we are aiming for by launching this technology across airport touch points.