Los Angeles mayor Eric Garcetti, Los Angeles councilmember Joe Buscaino and LAWA commissioner Sean Burton with CEO Deborah Flint joined American Airlines CEO Doug Parker, senior vice president of Los Angeles Suzanne Boda and frontline team members for a ceremony to unveil the project and begin construction in Terminal 5.
“Los Angeles stands at a global crossroads, a place where the world comes to meet, innovate and create,” Garcetti said. “American’s commitment to the reinvention of Terminals 4 and 5 will create good, middle-class jobs and better connect Los Angeles to the world.”
In June 2017, American signed a letter of intent with LAWA, which set the framework for the carrier’s record investment. Now, less than 18 months later, construction is officially underway.
The project will fully modernise and update the infrastructure of LAX’s two busiest domestic terminals. When completed, the new facility will create a world-class customer experience from end to end, with open and efficient check-in and security processing areas; more inviting gate areas with increased seating and access to modern amenities; and greater ability for airline operations to quickly adapt to and incorporate rapidly evolving new technologies.
Renderings released at the event show the unified departure hall, which will combine the entranceway of Terminals 4 and 5. Together with the secure-side bridge connecting Terminal 4 and the Tom Bradley International Terminal, which was completed by American and LAWA in 2016, movement between terminals for connecting passengers will become significantly easier and more convenient.
The project will also reimagine the workspace of American’s 7,300-plus team members at LAX. Collaborative and open spaces will be designed to meet modern needs, with renovated break rooms; multi-use small and large meeting rooms; and team gathering spaces incorporated throughout the terminals.