The changes are said to reflect the company’s passion for continual improvement. Room type descriptions have been upgraded to describe room furnishings, floor plans and its size, in addition to which floor each room is on, allowing agents to simultaneously identify upgrade opportunities.
roomsXML has also implemented new hotel rating algorithms that not only aggregate reviews but trawl social media to get a feel for what guests are actually saying about the property. Cancellation policies have also moved upfront developing a fewer button click policy, for agents to get the important information they need faster.
“Improving two million lines of code is like opening a can of worms, but if it’s what agents want, it’s our job to seamlessly implement solutions that make their job easier,” outlined Anuj Bang, product development director, roomsXML.