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Figen Savasir has been appointed director of rooms of The Ritz-Carlton, Almaty.

Previously, Savasir served as operating officer at Shangri-la Barr Al Jissah Resort and Spa, as well as front of the house manager at The Ritz-Carlton, Istanbul, where she managed the concierge service and guest services, including reception.

Savasir will be responsible for ensuring the smooth operation of guest services, valet services, concierge and uniformed services, housekeeping, laundry, and communications as well as providing all guests with quality service while maximising room revenue and productivity, and developing managers and employees.

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