This would replace the current cluster manager structure and would be rolled out nationally. It follows an earlier decision where dedicated managers were placed at stores covering six regions.
Kathryn Darbandi, director, retail and customer experience, UK, Thomas Cook, explained, “Our management team plays a critical role in the success of our stores across the UK and Northern Ireland. By proposing these new roles we would be creating exciting opportunities for both existing and aspiring managers.”
As part of this process, 113 Co-operative Travel stores have already been rebranded, while this proposal would see 210 roles put under consultation.
Thomas Cook has also announced a proposal to close a further 27 stores as part of its ongoing review of its retail network.
