By browsing on our website, you are agreeing to our cookies policy.

 
 
A passenger requiring special assistance is expected to give advance notice of their needs A passenger requiring special assistance is expected to give advance notice of their needs

ABTA Puts Spotlight on PRM Rights

Association of British Travel Agents (ABTA) recently reminded airlines that passengers with reduced mobility (PRMs) have specific rights when it comes to flying with medicines and medical equipment.

ABTA reproduced an article by Sue Barham, consultant, travel law, HFW, which appeared in the fifth edition of the publication Travel Law Today.

As noted by Barham, an air carrier must not refuse to accept a reservation from, or to embark, a PRM, except where safety or aircraft type makes that impossible.

A PRM is also entitled to assistance, free of charge, at the airport and on board the aircraft in order to facilitate their carriage, including help travelling through the airport and with embarkation and assistance on board including carriage of assistance dogs, specific seating, and carriage of mobility and medical equipment.