In this new role, Collins oversees the company’s managed operations in the region and will be based out of the company’s Cape Town office. He takes on his new position following the announcement of Volker Heiden’s retirement, effective from the end of March of this year.
Collins has over 30 years of hospitality experience and is a 20-year veteran with Marriott International. A graduate of the Shannon College of Hotel Management in his native Ireland, Collins started his career with Marriott International in Scotland at the Marriott Dalmahoy Hotel and Country Club in Edinburgh in 2001, before leading the Marriott Druids Glen Hotel and Country Club near Dublin.
Collins moved to the UAE in 2013 where he was general manager of Dubai’s first JW Marriott Hotel. Following a successful period at the JW Marriott Hotel Dubai, Collins then took the helm at The Ritz Carlton, Dubai where within a three-year period the property saw unprecedented success growing its business, profit, associate engagement, RevPAR index, and guest voice scores.
In 2018, Collins was appointed his first multi-property role as area general manager of Abu Dhabi for Marriott International, during which he also managed the successful transition of all Starwood Legacy properties to the Marriott network.
Marriott International’s current portfolio in the Sub-Saharan Africa region features nearly 100 properties (managed and franchised) and over 12,000 rooms across 16 markets.