The hotel, being the benchmark of providing personalised service and experience, takes the same approach when it comes online bookings. It aims to be visible to tech-savvy and demanding guests and provide them a delightful reservation experience. That the guests come from all over the world makes it even more challenging as the distribution mix must include global and regional high-producing channels.
RateTiger is their preferred connectivity partner for managing online distribution in the extremely competitive New York hotel market. Speed here is essential for a winning sales strategy - rate and availability across online sales channels must be always up to date.
With 99,9 percent product uptime of RateTiger, the hotel experiences great system reliability and leverages real-time connectivity to 450+ OTAs including key ones in their region like Agoda, Booking.com, Despegar, Expedia, Google, hotelbeds and Trip.com.
“We've been using RateTiger Channel Manager for more than six years, it is simply outstanding. The interface is very easy to use, the automated inventory is time saving, and we can spend more time on analytics and strategy. When I used RateTiger for the first time, it gave me the full support needed from the channel manager. With RateTiger, I can manage hundreds of channels, all in a single user-friendly interface” remarked Milja Perkovic, director of revenue management, Hotel Beacon NYC.