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Ethiopian Airlines Group, one of the Largest Aviation Group in Africa, has introdued an upgraded chat-bot for domestic and international flight uses.

Mindsay, the leader in conversational AI for the travel industry, and Sabre Corporation, a leading software and technology provider that powers the global travel industry, recently announced the official launch of a customer service automation solution for airlines, OTAs, and TMCs.

WestJet is offering its guests more convenience with the launch of what is described as the first ever artificial intelligence (AI) powered chatbot from a Canadian airline.

In partnership with Microsoft, Sabre has announced the development of an artificial intelligence-powered chatbot set to add intelligent and conversational features to its applications, in a bid to enhance customer service and interaction through smart technology.