Varghese joined the group in November 2018 as the property’s hotel manager, bringing in more than 20 years of hospitality experience. Under his leadership, he spearheaded the hotel’s rebranding and soft refurbishment in 2019, launched an Indian specialty restaurant in 2020, and introduced new sales and marketing strategies. He also initiated various employee engagement schemes and CSR programmes.
Before joining R Hotels, he was the director of sales and marketing at Millennium Airport Hotel Dubai and Copthorne Hotel Dubai. He was also previously affiliated with Wyndham Hotel Group and worked as executive assistant manager for operations at Wyndham Dubai Marina. He held the same role as EAM for pre-opening support at various Wyndham properties in GCC and Africa including Ramada City Centre Manama, Ramada Addis Ababa and Ramada Resort Dar es Salaam.
Commenting on his promotion, Varghese said, “I’d like to thank R Hotels for the constant trust and support, especially during the tough period and challenges that we had to deal with a year ago. My team’s loyalty and dedication have been key to the hotel’s success and together, we set sights on achieving better results not just in our market performance, but also in terms of guest ratings and reviews, and employee satisfaction score in the years ahead.”