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Marriott International and Starwood Hotels and Resorts' Egyptian properties celebrated Global Customer Appreciation Week (GCAW), an annual event aimed at establishing and reinforcing relationships with customers, both old and new.

Dusit International has rolled out Total Quality Management (TQM) systems across its entire portfolio of properties, making it one of the first Thai-owned hospitality companies to meet the criteria of the International Organization for Standardisation's ISO 9000 series and to commit to continuous improvement in all aspects of its operations.

In 2016, Preferred Hotels & Resorts saw a 15 percent year-on-year increase in reservations revenue, generating USD1.11 billion on behalf of its member properties worldwide.

To be developed in a joint venture between Emaar Properties and Meraas Holding, Rove Hotels will roll out 10 addresses across central locations in Dubai and the region by 2020.

Mohamed Hani Fakih has taken on the position of chief operating officer at Jannah Hotels & Resorts, where he will lead operations across the group’s portfolio.